Privacy Policy

1. Who We Are

This Privacy Policy applies to the iaronplay online gaming platform, accessible at iaronplay.one (the "Platform"). References to "iaronplay," "we," "us," or "our" in this Policy refer to the operator of the iaronplay platform. References to "you," "your," or "Player" refer to any individual who visits, registers on, or uses the Platform.

iaronplay operates as an online casino and sports betting platform serving Filipino players. We are committed to handling your personal data responsibly and in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines (the "DPA"), and its Implementing Rules and Regulations.

2. Personal Data We Collect

Depending on how you interact with the iaronplay platform, we may collect the following categories of personal data:

2.1 Identity & Contact Data

• Full legal name, date of birth, nationality
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence)
• Email address, mobile number, residential address
• Profile photograph (where submitted for KYC purposes)

2.2 Financial Data

• GCash or PayMaya mobile wallet number
• Bank account details (BPI, BDO, Metrobank, or other linked accounts)
• Transaction history: deposits, withdrawals, wager amounts, and winnings
• Source of funds documentation (where required for AML compliance)

2.3 Technical & Usage Data

• IP address, device type, operating system, browser type and version
• Login timestamps, session duration, pages visited, features used
• Game history, betting patterns, and platform interaction logs
• Geolocation data (city/region level, derived from IP address)

2.4 Communications Data

• Records of your communications with iaronplay customer support
• Responses to surveys, promotions, or feedback requests
• Email and in-platform notification preferences

3. How We Collect Your Data

iaronplay collects personal data through the following means:

• Direct submission: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automated collection: Through cookies, web beacons, server logs, and similar tracking technologies as you navigate and use the Platform.
• Third-party sources: From identity verification service providers, payment processors (e.g., GCash, PayMaya, BPI), fraud prevention services, and publicly available sources where permitted by law.

4. Why We Use Your Personal Data

iaronplay uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your iaronplay player account.
• Identity verification (KYC): To verify your identity and age (21+) as required by applicable gaming regulations and anti-money laundering laws.
• Transaction processing: To process deposits, withdrawals, and bonus credits accurately and securely.
• Regulatory compliance: To meet our obligations under Philippine gaming regulations, AML laws, and the Data Privacy Act of 2012.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Responsible gaming: To monitor gaming behaviour and apply responsible gaming tools where appropriate, including deposit limits and self-exclusion.
• Marketing and promotions: To send you relevant offers, bonuses, and platform updates — only where you have provided consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform improvement: To analyse usage patterns and improve the iaronplay platform's features, performance, and user experience.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, iaronplay processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Player Agreement (Terms & Conditions), including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, gaming licensing requirements, and tax obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where such interests are not overridden by your rights.
• Consent: Processing for direct marketing communications, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

iaronplay does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity verification providers: Third-party KYC and AML compliance service providers who assist us in verifying your identity and screening for prohibited activity.
• Technology and hosting providers: Cloud infrastructure and software service providers who host and operate the iaronplay platform under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, including the National Privacy Commission (NPC), PAGCOR, and law enforcement bodies, where required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

All third parties with whom iaronplay shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to iaronplay.

7. Cookies & Tracking Technologies

iaronplay uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how you use the Platform.

Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled without affecting core functionality (e.g., session authentication, security tokens).
• Functional cookies: Remember your preferences such as language settings and display options.
• Analytics cookies: Help us understand how players use the Platform so we can improve performance and user experience. Data collected is aggregated and anonymised where possible.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the iaronplay platform.

8. Data Retention

iaronplay retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for the duration of your account and for two (2) years following account closure.

After the applicable retention period, your personal data will be securely deleted or anonymised in accordance with iaronplay's data disposal procedures.

9. Data Security

Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit
• Encrypted storage of sensitive data at rest
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits and penetration testing
• Two-factor authentication options for player accounts
• Continuous monitoring for suspicious activity and potential data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, iaronplay will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by iaronplay:

• Right to be informed: The right to know what personal data we collect and how we use it — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14 of this Policy. We will respond to all verified requests within thirty (30) days.

11. Children's Privacy

The iaronplay platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the iaronplay platform, please contact us immediately at [email protected].

12. International Data Transfers

The iaronplay platform primarily processes and stores data within the Philippines. Where it is necessary to transfer your personal data to service providers or infrastructure located outside the Philippines (for example, cloud hosting services), iaronplay ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012, including the implementation of appropriate safeguards such as data processing agreements that require the recipient to provide a level of data protection equivalent to that required under Philippine law.

13. Updates to This Privacy Policy

iaronplay reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The "Effective Date" at the top of this Policy indicates when the current version was last updated.

Your continued use of the iaronplay platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the iaronplay Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data rights request.